TAMARA ZILOVIC
Architectural designer turned interaction designer, working to make our daily experiences more delightful. Passionate about creating for the intersection of our digital & physical worlds.
SELECTED WORK -
[UNDER CONSTRUCTION]
SPIN Mobility
Data Dashboard for active monitoring of traffic & trends
Forever Friends
Facilitating pet adoption and retention through information & support
Scooter Redesign
Product redesign using human factors engineering
ABOUT ME -
I recently finished up my master's degree at Carnegie Mellon’s Human-Computer Interaction Institute (HCII).

Much of the work I did at CMU focused on incorporating human factors engineering into modern digital design, working to create a safer and more beautiful tomorrow. My primary interests lie at the intersection of the digital + physical, and how we use technology to navigate an increasingly complex world.

In my ‘past’ life, I worked in architecture + fashion ... tangential fields that gave me a crash course in understanding how to design for and communicate with people (... and how to think on your feet while putting out proverbial fires at New York Fashion Week!).

When I’m not studying, working, or designing for fun, I’m likely caring for my cat, Felix, watching classic movies, or getting my daily 10k+ steps in (yes, really) while discovering new places.

I am open to hearing about impactful, open UX/UI roles.
RESUME -
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EDUCATION
Carnegie Mellon University
School of Computer Science
Master of Human-Computer Interaction
Graduated: Aug 2022
GPA: 4.0
New Jersey Institute of Technology
Hillier College of Architecture + Design
Bachelor of Science, Architecture
Graduated: Dec 2017
GPA: 4.0
SKILLS
Design
UX/UI, Visual Design, Interaction Design, Motion Graphics, Storytelling, Document Design, Wireframing, Prototyping
Research
Usability Testing, Task Analysis, Heuristic Evaluation, User Interviews, Journey Mapping, Affinity Diagramming
Software/Tools
Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, XD), Figma, Sketch
3D Modeling
Revit, Rhinocerous, AutoCAD
Programming
Python, HTML, CSS, Javascript
PUBLICATIONS
Exploring Opportunities in Usable Hazard Analysis Processes for AI Engineering
Nikolas Martelaro, Carol Smith, Tamara Zilovic, (AAAI ‘22) arXiv:2203.15628

Interested? Download a copy here
MEMBERSHIPS
Human Factors & Ergonomics Society
Student Affiliate Member
Association for Computing Machinery
ACM Student Member
EXPERIENCE
J.P. Morgan Chase & Co.
Sr. User Experience Designer
Feb 2023 - Present | Plano, TX
  • Senior UX designer working on small business credit cards (Ink card portfolio)
Raytheon Intelligence & Space
Sr. UX/UI Designer
Sept 2022 - Jan 2023 | Richardson, TX
  • Leading usability efforts on a range of products/programs, spanning internal enterprise tools and mission-critical applications.
  • Supporting user research by collaborating with subject matter experts, developing task-based guides for user testing, and spearheading processes aimed at data synthesis.
  • Providing guidance on usability best practices through conductingheuristic evaluations and proposing redesign solutions to a variety ofcross-functional teams.
OptumCare, United Health Group (MHCI - Capstone)
Lead Interaction Designer
Jan 2022 - Aug 2022 | Pittsburgh, PA
  • Led the design efforts with a team of four to understand and prototype complementary products and plug-ins to current Electronic HealthRecord (EHR) software with the aim of reducing physician burnout.
  • Oversaw key research into human factors principles surrounding workload, directing attention, situational awareness, information processing, and human-AI interaction within cognitively demanding environments; attended the annual HFES Symposium on Healthcare in New Orleans to support this effort.
  • Developed prototypes in Figma based on the concept of adaptive user interfaces (AUIs) to deliver high-value information at the point of care.
  • To learn more about our design process and resulting solution, please visit the Gathehr website here.
Software Engineering Institute - CMU
Research Assistant
Sept 2021 - June 2022 | Pittsburgh, PA
  • Collaborated with Nikolas Martelaro (Assistant Professor, HCII, CMU) andCarol Smith (Senior Research Scientist, SEI) to explore new methods/tools to support hazard analysis for AI/ML-enabled products & services.
  • Engaged in 12+ semi-structured interviews with industry professionals and academics working in safety-critical system development (e.g., autonomous vehicles, aerospace, medical devices, defense), launched complementary survey, and synthesized insights.
  • Prototyped concepts using Figma aimed at helping professionals promote more expansive thinking during preliminary hazard analysis, as well as better visibility into known problems during development.
  • This research has been featured at the AAAI Conference on Artificial Intelligence (AAAI-22) & the 2022 International Conference on Software Engineering; I was an invited speaker at both.
New York Fashion Week (S/S 2019, F/W 2019, S/S 2020)
Production Assistant
Sep 2018 - Mar 2020 | New York, NY
  • Production assistant to Lynne O’Neill, working with a small team to coordinate backstage logistics for 16+ fashion shows and press presentations. Clients ranged from recent CFDA/Vogue Fashion Fund winners to established fashion houses, including LaQuan Smith, Moschino, Snow Xue Gao, Son Jung Wan, SOREL, and Todd Snyder.
  • Adeptly managed unique task requests across stakeholders under time-constrained circumstances; coordinated between venue manager(s), hair & makeup artists, stylists, casting directors, models, and agents to ensure smooth run of show.
KSS Architects
Lead Visual Designer
Apr 2018 - Aug 2021 | Princeton, NJ
  • Led the visual and motion design for 30+ projects with clients spanning from high-profile corporate real estate developers to non-profits.
  • Spear-headed key visualization efforts (walk-throughs, axonometric diagrams, conceptual renderings, pitch videos) for $300+ million project.
  • Managed deliverables of cross-functional teams (spanning marketing and architectural/interior design departments) to help communicate ideas through high-fidelity renderings, diagrams, presentations, advertisements, and videos.
  • Guided market research efforts surrounding integration of emerging transportation/warehouse facilities into existing urban structures, last-mile distribution logistics, and worker wellness/safety.
Princeton University
Intern, Office of Construction & Design
Mar 2015 - Aug 2016 | Princeton, NJ
  • Worked with a small team tasked with converting both historic and current real estate documentation into internally accessible digital database. Focused on collecting/digitizing plans and metadata relating to engineering (structural, electrical, HVAC) to allow maintenance teams to easily access and amend critical information onsite.
  • Participated in inter-departmental innovation seminars and led meetings on proposed internal fit-outs targeted around increasing social interactions within communal spaces. Design suggestions were documented and presented to lead University Architect.