EDUCATION
Carnegie Mellon University
School of Computer Science
Master of Human-Computer Interaction
Expected Graduation: Aug 2022
GPA: 4.0
New Jersey Institute of Technology
Hillier College of Architecture + Design
Bachelor of Science, Architecture
Graduated: Dec 2017
GPA: 4.0
SKILLS
Design
UX/UI, Visual Design, Interaction Design, Motion Graphics, Storytelling, Document Design, Wireframing, Prototyping
Research
Usability Testing, Task Analysis, Heuristic Evaluation, User Interviews, Journey Mapping, Affinity Diagramming
Software/Tools
Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, XD), Figma, Sketch
3D Modeling
Revit, Rhinocerous, AutoCAD
Programming
Python, HTML, CSS, Javascript
PUBLICATIONS
Exploring Opportunities in Usable Hazard Analysis Processes for AI Engineering
Nikolas Martelaro, Carol Smith, Tamara Zilovic, (AAAI ‘22) arXiv:2203.15628
Interested? Download a copy
here MEMBERSHIPS
Human Factors & Ergonomics Society
Student Affiliate Member
Association for Computing Machinery
ACM Student Member
EXPERIENCE
JP Morgan Chase & Co
Sr. User Experience Designer
Feb 2023 - Present | Plano, TX
- Currently leading design efforts across a range of new products/tools, focusing on the Small Business (Ink) Credit Card portfolio.
- Identifying and developing core patterns that can be leveraged across multiple credit card products (both business and consumer) with the goal of increasing comprehension.
- Crafting research plans, detailed testing questions, and launching user testing to inform design iterations and influence senior leadership.
- Collaborating with data partners to identify critical task IDs and create measurement plans for projects in development.
Raytheon Intelligence & Space
Sr. UX/UI Designer
Sept 2022 - Jan 2023 | Richardson, TX
- Collaborated on usability efforts for a range of products/programs, spanning internal enterprise tools and mission-critical applications.
- Supported user research by collaborating with subject matter experts, developing task-based guides for user testing, and spearheading processes aimed at data synthesis.
- Provided guidance on usability best practices through conducting heuristic evaluations and proposing redesign solutions to cross-functional teams.
OptumCare, United Health Group (MHCI - Capstone)
Lead Interaction Designer
Jan 2022 - Present | Pittsburgh, PA
- Led the design efforts with a team of four to understand and prototype complementary products and plug-ins to current Electronic Health Record (EHR) software with the aim of reducing physician burnout.
- Oversaw key research into human factors principles surrounding workload, directing attention, situational awareness, information processing, and human-AI interaction within cognitively demanding environments.
- Developed prototypes in Figma based on the concept of adaptive user interfaces (AUIs) to deliver high-value information at the point of care.
- To learn more about our design process and resulting solution, please visit the Gathehr website here.
Software Engineering Institute - CMU
Research Assistant
Sept 2021 - June 2022 | Pittsburgh, PA
- Collaborated with Nikolas Martelaro (Assistant Professor, HCII, CMU) andCarol Smith (Senior Research Scientist, SEI) to explore new methods/tools to support hazard analysis for AI/ML-enabled products & services.
- Engaged in 12+ semi-structured interviews with industry professionals and academics working in safety-critical system development (e.g., autonomous vehicles, aerospace, medical devices, defense), launched complementary survey, and synthesized insights.
- Prototyped concepts using Figma aimed at helping professionals promote more expansive thinking during preliminary hazard analysis, as well as better visibility into known problems during development.
- This research has been featured at the AAAI Conference on Artificial Intelligence (AAAI-22) & the 2022 International Conference on Software Engineering; I was an invited speaker at both.
New York Fashion Week (S/S 2019, F/W 2019, S/S 2020)
Production Assistant
Sep 2018 - Mar 2020 | New York, NY
- Production assistant to Lynne O’Neill, working with a small team to coordinate backstage logistics for 16+ fashion shows and press presentations. Clients ranged from recent CFDA/Vogue Fashion Fund winners to established fashion houses, including LaQuan Smith, Moschino, Snow Xue Gao, Son Jung Wan, SOREL, and Todd Snyder.
- Adeptly managed unique task requests across stakeholders under time-constrained circumstances; coordinated between venue manager(s), hair & makeup artists, stylists, casting directors, models, and agents to ensure smooth run of show.
KSS Architects
Lead Visual Designer
Apr 2018 - Aug 2021 | Princeton, NJ
- Led the visual and motion design for 30+ projects with clients spanning from high-profile corporate real estate developers to non-profits.
- Spear-headed key visualization efforts (walk-throughs, axonometric diagrams, conceptual renderings, pitch videos) for $300+ million project.
- Managed deliverables of cross-functional teams (spanning marketing and architectural/interior design departments) to help communicate ideas through high-fidelity renderings, diagrams, presentations, advertisements, and videos.
- Guided market research efforts surrounding integration of emerging transportation/warehouse facilities into existing urban structures, last-mile distribution logistics, and worker wellness/safety.
